For rental property owners
Property management for landlords in Napier and Hastings
We handle tenant selection, rent, maintenance, routine inspections, rent reviews and owner information for residential rentals across Napier and Hastings.
Management beyond rent collection
A rental property produces a steady run of small jobs, and most of them have a deadline attached. Rent has to arrive. Arrears have to be followed up. Inspections have to happen and be written down. Maintenance has to be organised with a tenant who lives there.
We take that work on, keep the tenancy running to the rules that apply to it, and tell you what is happening with your property.
What the management service covers
These are the services we run for the owners we work with. Call the office to talk through what would apply to your property.
01
Tenant selection
Applicants are assessed before a tenancy is offered.
02
Rent collection and arrears
Rent is monitored and arrears are followed up.
03
Routine inspections
Inspections are carried out through the tenancy.
04
Maintenance
Maintenance is handled as part of the management service.
05
Rent reviews
Rent is reviewed as part of the management service.
06
Owner information access
Statements and property information sit in the Palace owner portal, which you reach with an owner login.
What we do through a tenancy
Four stages that group the management services listed above.
1
Talk about the property
A first conversation about your property and what you need from a manager.
2
List and select
The property is advertised and applicants are assessed.
3
Manage the tenancy
Rent and arrears, maintenance and rent reviews are all part of the management service.
4
Inspections
Routine inspections are carried out through the tenancy.
Communication, and how involved you want to be
Some owners want to hear about every decision. Others want the property handled and a report when something matters. Both are fine, and we agree which one suits you at the start.
Between conversations, your statements and property information sit in the Palace owner portal.
Owner login
Statements and property information on Palace, an external system
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Renting with us
Applications, available rentals and tenancy information
→
Landlord questions
How do owners access property information?
Through the Palace owner login, an external system where your statements and property information are kept. Call the office if you need your login details.
Which management services are listed?
Tenant selection, rent collection and arrears, maintenance, routine inspections, rent reviews, owner information access and open communication.
How often is my property inspected?
Routine inspections are carried out through the tenancy. Call the office for the inspection schedule that would apply to your property.
What does management cost?
Fees are not published here yet. Call the office on 06 650 5094 to talk through the current fees for your property.
Talk to us about your rental property
Tell us where the property is and what you need from a manager, and we will come back to you with how it would be handled.